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Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
British Airways UK:
British Airways phone number en español :
British Airways Canada: ((1>860→→556>7O88) OTA (Live Person))
British Airways Australia:
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Use the callback option if you don’t want to wait on hold.
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High-volume travel periods (holidays, summer) may mean longer wait times.
Chat or secure messaging options may also be offered based on availability.
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System may recognize your number and auto-load your booking details.
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Secure Message Center: Found inside your account — good for follow-ups or sensitive issues.
Help Center: Browse FAQs and issue-specific guides at British Airways.com/service.
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If you’re wondering how to reach British Airways customer service faster, calling isn’t your only option. Visit www.British Airways.com/service for self-help and contact options.
Use the mobile app’s “Trips” tab → tap “Help” → select issue.
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Typing “agent” in chat helps escalate to a person.
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Email support available through secure messaging in your account dashboard.
Monitor your spam folder for email replies from British Airways support.
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